Sidekick Integration (Shopify AI Assistant)
What Is It?
You can now manage AOV.ai Cart Drawer directly inside Shopify Sidekick (Shopify's built-in AI assistant), by chatting instead of opening the app. Ask about your setup status, check performance numbers, turn 5 features on and off, and create or edit upsell rules, all from the same chat window.
How to Open It
In Shopify Admin, open Sidekick (the sparkle icon in the top bar). No extra install is needed, once AOV.ai Cart Drawer is installed, Sidekick already has access to it.
What You Can Do
1. Check Your Setup Status
Ask something like "Why is my cart drawer not showing?" Sidekick diagnoses your setup and reports any issues with a clickable fix link that opens the right place (Theme Editor or a Quick Fix).
Issues Sidekick can detect:
| Issue | What it means |
|---|---|
| App embed is off | The cart drawer can't load on your storefront until the app embed is enabled in the Theme Editor |
| Cart drawer is off | The drawer is disabled in the app's own settings |
| Theme is not Online Store 2.0 | App embeds/blocks aren't available on your theme |
| No settings created yet | The drawer hasn't been initialized, open Cart Editor and save once |
| No impressions recorded yet | The app embed may not be live, or the storefront hasn't been visited since enabling it |
| Text not translated yet (optional) | Drawer labels haven't been customized |
| Upsell not configured yet (optional) | No upsell offers set up in Cart Editor |
2. Check What's Enabled
Ask "What features do I have enabled?" Sidekick lists each feature's ON/OFF state, your shipping protection pricing, and your drawer's color and font settings. The first time you ask, Sidekick will ask for your permission to access your Cart Drawer app data.
3. Check Performance
Ask "How is my cart drawer performing this month?" Sidekick reports orders, revenue, average order value, abandoned-cart rate, revenue broken down by feature, and your top upsell products for the period you ask about.
4. Turn Features On or Off by Chat
Sidekick can toggle 5 features: Cart drawer, Upsell, Reward bar, Announcement, and Shipping protection.
Say something like "turn off my upsell" or "turn everything on", Sidekick opens an inline toggle panel right in the chat, already switched to what you asked for. You can ask for several features in one message. Review it, then click Save to apply.
Things to know
- Shipping protection needs a paid plan. On the Free plan, you'll see a locked banner with an upgrade link, this is expected, not an error.
- Reward bar needs to be set up once first. If you've never configured reward tiers in the Cart Editor, asking Sidekick to turn it on won't do anything meaningful until you set them up there.
5. Create and Edit Upsell Rules
Ask Sidekick to create or change a rule, for example:
"Create an active rule called Coffee pair. When the cart contains Coffee, recommend a Mug with 10% off."
Sidekick opens the Create upsell rule screen with your draft filled in. Check the products and the discount, change anything you want on the screen, then click Save at the top.
You can ask Sidekick to:
- Create a rule, or edit an existing one (its name, status, conditions, products or discount).
- Turn a rule off by setting its Status to Draft, or back on by setting it to Active.
- Remove a rule. The rule stays in your store until you click Save. Until then, Undo removal or Discard brings it back.
A rule can use:
- Conditions
- Products in the cart (up to 20) or collections in the cart (up to 5), matching any of them or none of them.
- The cart total: at least an amount, under an amount, or between two amounts.
- Recommended products: up to 5 per rule. These are individual products, not a whole collection.
- Discount: Percentage, Fixed amount, Fixed price (the price of the recommended item) or No discount.
- Sidekick asks for what is missing instead of guessing: the products that trigger the offer, the products to recommend, and the discount. Say whether "10 off" means 10% or $10.
- If you ask for 100% off, Sidekick asks you to confirm that the recommended product will be free.
- You can have up to 50 rules. On the Free plan, stores that installed on or after October 29, 2026 can have 1 rule. See Upsell products for how rules work.
6. Change the Default Rule
The Default rule shows when no upsell rule matches the cart. Ask Sidekick to change it, for example "Can you remove 'Good Greens Club Hat' product from the upsell feature?" (1). The Upsell discount screen opens with the change in the Default offers list (2). Review it, then click Save.
You can ask Sidekick to:
- Turn the default discount on or off (Enable the default discount).
- Change the discount value, its unit and its Discount name.
- Add, replace, remove or reorder the recommended products. Sidekick can use the four sources: Specific product, Smart pairing, Best selling and Shopify recommendation.
- On the Free plan, only Specific product and Smart pairing are available. Best selling and Shopify recommendation need a paid plan.
- The Default rule holds up to 10 products on paid plans. On the Free plan it holds up to 2 products (5 for stores that installed before August 29, 2025).
- See Step 2b: Set Up the Default Rule for how the Default rule works.
What Sidekick Can't Do Yet
- Change wording, translations, colors, drawer style or template. Sidekick can show you what they are now. Use the Cart Editor to change them.
- Turn Sticky cart, Express payments, Gift wrap or Order note on or off. Make these changes in the app.
- Answer questions about plans or upgrades. Open the Pricing tab in the app.
Your existing rules and settings stay exactly as they are. Sidekick only changes something when you click Save.