Subscription restrictions

Issue description

When creating or editing campaign, the campaign cannot be saved if the gifting product has the following Shopify setting enabled:

“Only sell this product with these purchase options”
(Shopify → Product → Purchase options)

This setting forces the product to be sold only as a subscription product, which prevents the AOV.ai Free Gift app from using the gifting product as a one-time gift

How to fix the Issue

You have two valid solutions. Choose whichever fits your business.

1. Uncheck the “Only sell this product with these purchase options” Box

Steps:

1. Go to Shopify Admin > Products
2. Scroll to Purchase options section
3. Locate the setting:
   &#xNAN;“Only sell this product with these purchase options”
4. Uncheck this option
5. Save the product
6. Return to the Free Gift app → Save the campaign again

2: Remove subscription purchase option

Steps:

1. Go to Shopify Admin > Products
2. Open your gifting product
3. In Purchase options, remove the assigned Subscription option
   (Click “Manage” → Remove subscription option)
4. Save the product
5. Go back to Free Gift → Save the campaign