Definition of Orders Generated
Learn how AOV.ai Cart Drawer counts orders toward your monthly quota.
What Counts as a Cart Drawer Order
An order is counted when a customer completes a checkout that originated from the cart drawer. Specifically, the order must meet both conditions:
- The customer opened the slide cart drawer on your store.
- The customer proceeded to checkout from the cart drawer and completed the purchase.
What Does NOT Count
The following are not counted toward your order quota:
- Orders placed through your store's default cart page (not the slide cart).
- Orders created manually in Shopify admin.
- Draft orders or orders from other sales channels (POS, Buy Button, etc.).
- Abandoned checkouts (customer opened cart drawer but did not complete purchase).
- Orders that were later refunded or cancelled — they still count once completed.
Examples
| Scenario | Counted? |
|---|---|
| Customer adds item, opens cart drawer, clicks Checkout, completes order | Yes |
| Customer checkout from cart drawer and redirect to cart page | Yes |
Customer goes to /cart page directly and checks out | No |
| Customer opens cart drawer, leaves site, returns later and checks out via cart page | No |
| Customer opens cart drawer, completes checkout, then requests refund | Yes (already counted) |
| Store owner creates order in Shopify admin | No |
Why This Matters
On the Free plan, you have a limit of 30 orders per month processed through the cart drawer. Understanding what counts helps you estimate whether the Free plan is sufficient for your store's traffic.
Tip: If most of your customers use the cart drawer (which is the default behavior once enabled), most orders will count toward your quota. Consider upgrading to a paid plan if you consistently approach the 30-order limit.