aov.ai-checkout-upsell
getting-started
Onboarding Wizard

Onboarding Wizard

When you open the app for the first time, the Onboarding Wizard launches automatically. It guides you from choosing a pain point to publishing your first rule in under one minute — no blank form to figure out on your own.


How it works

Step 1: Choose your pain point

Onboarding Wizard step 1 — choose your pain point

The wizard reads your Shopify plan and shows the pain points that are most relevant to your store type.

Non-Plus stores (2 options)

  • Bad orders are eating my margin — covers fraud, COD/RTO, oversized or undersized orders, and shipping to unsupported regions.
  • I want a smoother, cheaper checkout — covers confusing payment or delivery labels, missing shipping incentives, and slow methods ranked too high.

Shopify Plus stores (3 options, includes the two above plus one more)

  • Grow average order value — cross-sell at checkout, tiered pricing, free-shipping threshold.
  • Build trust and lift conversion — review widgets, trust badges, promotional images to reduce buyer hesitation.
  • Stop costly bad orders at scale — block fraud, cap order value, hide risky payment methods by rule.

Step 2: Select a template

Onboarding Wizard step 2 — select a template

The wizard filters its template library by both your pain point and your Shopify plan. Each card shows an icon, title, a two-line description, and a Recommended or Popular badge so you can scan quickly.

Non-Plus templates (examples)Shopify Plus templates (additional)
Block fraudulent ordersCross-sell at checkout
Hide COD for high-value ordersVolume savings offer
Hide delivery by countryShow reviews at checkout
Rename credit card labelPromotion images at checkout
Free shipping over $50Shipping discount for SEA

Step 3: Review and publish

Onboarding Wizard step 3 — review rule settings and publish

The app fetches your real products and pre-fills the entire rule with sensible defaults. Review the settings, adjust anything you want to change, then click Publish. The rule goes live immediately — no additional setup needed.


Notes

  • The wizard only appears on your first visit. To create more rules after onboarding, use Create rule in any customization section (Payment, Shipping, Validation).
  • Templates are starting points, not locked configurations. You can edit any pre-filled rule after publishing.
  • If you close the wizard before finishing, you can restart it from the app Dashboard.
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