Display setting
Learn how to set up widget content for your Post-purchase upsell offer in AOV.ai Post Purchase.
This step ensures your offers look polished, persuasive, and customer-friendly, helping you maximize additional revenue right after checkout.
Access the Widget editor page directly from the campaign editor.
How to set up
Step 1: Customize Upsell #1 display
The editor panel for each feature appears on the right side after you open it. The preview screen displays in the middle.
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Select a template: Choose from available layouts (e.g., PPU – Split grid). Use a layout that fits both product image and persuasive text.
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Add a header text: Keep it concise (max 60 characters). Example: "Hold on! You're about to miss a fantastic deal from us." Use Add variable to personalize with the customer's first name.
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Countdown timer: Define how long the offer shows (recommended: 3–5 minutes). Shorter times create urgency; longer times give room for decision-making. Contact AOV.ai support to enable a native-friendly timer that adds urgency without conflicting with store themes.
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Product information: Configure how the product is displayed, including Title, Price & Discount, Star rating, Description, Note, Variant picker, Quantity selector, and Price breakdown.
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Accept button: Customize the call-to-action button text and style that customers click to add the upsell to their order.
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Decline button: Customize the button text and style for customers who want to skip the offer.
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Add section: Add extra content blocks to the offer, including Image, Text, Callout block, FAQs, and Testimonial.
Step 2: Configure Upsell #2 display (optional)
Upsell #2 appears only if enabled. Click Edit layout & content on the Upsell #2 section to open the widget editor.
Setup is the same as Upsell #1: select a template, add header text, and set a display duration.
Step 3. Configure Downsell display (optional)
A downsell appears if customers decline both Upsell #1 and Upsell #2.
Follow the same steps: Select a template, add concise header text (e.g., "Wait—here's a smaller deal you'll love."), set display duration (2–3 minutes recommended).
Step 4: Set Claim Confirmation
Enable confirmation to notify customers when their claimed offer is added to their order. This avoids confusion and improves trust.
Click Edit widget to customize the text message displayed to customers.
Step 5: Preview your widget and save
- On the right-hand Summary panel, review the offer details.
- Select Preview offer to check exactly how it looks to customers.
- Once satisfying with the setting, hit Save button.