AOV.ai Help Center
AOV.ai Help Center
AOV.ai Help Center
  • Welcome
  • 🚀Getting started
    • Introduction
  • 🛍️Promotion campaign
    • Buy X Get Y
    • Gift with Cart Value
    • Gift with Collection Value
    • Gift with Quantity Purchase
    • Volume Discount
    • Order Goal
      • How to set up Order Goal campaign
      • Promote Order Goal with Announcement Bar
    • Shipping Goal
  • 🖼️Widgets
    • Introduction
    • Deal of the Day
    • Pop-up
    • Congrats Bar
    • Deal Badge
    • Promotion Card
    • Volume Table
    • Tiered Reward Box
      • How Does the Tiered Reward Box Help Boost Your Store's AOV?
  • 🗝️SETTINGS
    • Pop-up hidden time
    • Specific Link
  • 📑Knowledge Hub
    • Understand AOV
    • Gift with purchase in BFCM
      • Where Should Promotional Campaigns Appear During BFCM?
    • Design BFCM gift with purchase widget
    • Combine Multiple Promotional Campaigns
      • Gift with Cart Value + Buy X Get Y (BXGY)
      • Gift With Quantity Purchase + Volume Discount
      • Gift with Collection Value + Volume Discount
      • Gift with Quantity Purchase + Buy X Get Y
      • Buy X Get Y + Volume Discount
    • Test AOV Free Gift without going live with your store
  • 🟠OTHERS
    • Translation
  • ❓FAQs
  • 🔐Legal materials
    • Privacy Policy
  • 💸Plan and Billing
    • Revenue (generated by app) limit
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On this page
  • Understand your Free Plan limit
  • When You Reach Your Limit
  • At the beginning of your next billing cycle:
  • If you upgrade to a paid plan:
  • Monitoring Usage
  • Frequently Asked Questions
  1. Plan and Billing

Revenue (generated by app) limit

Learn how the AOV Free Gift app’s Free Plan works

Who is this limit applied for?

The Revenue Limit is applied for Free Plan users of the app.

Understand your Free Plan limit

If you're using our free plan, please be aware of the following limitations:

  • Monthly revenue (generated by app) limit: $1,000 per month

  • Active campaigns: 2 campaigns maximum

  • These limitations apply only to new installations

When You Reach Your Limit

When you reach the $1,000 monthly revenue limit:

  1. All your campaigns will automatically change to "Expired" status

  2. An "Over limit" badge will appear next to affected campaigns

  3. You won't be able to enable/disable campaigns (the pause/enable buttons will be disabled)

  4. A critical banner will notify you about reaching your limit

  5. The system would send an email notification to remind you of overquota

At the beginning of your next billing cycle:

  1. Your usage counter will reset to 0

  2. Your campaigns will remain in "Expired" status until you manually reactivate them

  3. The "Over limit" banners will be removed

If you upgrade to a paid plan:

  1. The "Over limit" badges will be removed

  2. The limit banner will disappear

  3. You'll see a reminder to enable any campaigns that were expired due to the limit

Monitoring Usage

You can monitor your usage in several places within the app:

Dashboard and Pricing tab

  • Shows your current revenue usage ($X/$1,000)

  • Displays a progress bar with color coding:

    • Blue: Less than 80% of limit used

    • Yellow: Between 80-95% of limit used

    • Red: Over 95% of limit used

  • Shows the next reset date following 30-day cycle from install date

  • Provides a tooltip explaining your plan limits

Campaign List:

  • Shows "Over limit" badges on affected campaigns

Tips for managing your quota

  • Track your usage on the Dashboard progress bar

  • Upgrade early if you expect strong performance

Frequently Asked Questions

Can I still access my campaigns after hitting the limit?

Yes, but you cannot enable or run them until:

  • The new month starts (when your quota resets)

  • Or you upgrade to a paid plan.

If I delete and recreate a campaign, will it work again?

No. The revenue limit is applied account-wide, not per campaign. Even newly created campaigns will be marked “Expired” if you’ve already hit the limit.

When does the quota reset?

The quota automatically resets at the start of your next billing 30-day cycle, based on your install date. A progress bar in your Dashboard shows your usage and reset date.

Where can I track how much revenue I’ve used?

In your app Dashboard and Pricing tab, you’ll see:

  • Current revenue used out of $1000

  • A progress bar with visual indicators:

    • Blue: <80%

    • Yellow: 80–95%

    • Red: ≥95%

What if I upgrade to a paid plan after hitting the limit?

Once upgraded:

  • The "Over limit" badge will be removed

  • You’ll be able to manage campaigns again

  • You still need to manually re-enable any expired campaigns

What happens if I downgrade back to Free?

The original reset date from your installation date will still be used. The free limit will reapply, and any campaigns beyond the quota will go back to "Over limit" status.

How can I remove the limit and keep my campaigns active?

Click “Upgrade to Unlock” from any warning banner or the Pricing tab. You’ll be redirected to choose a paid plan with no campaign revenue limits.

This update is designed to support you as your business grows. Whether you're testing the app or running your first gift campaign, you’ll still have plenty of room to see results under the Free Plan. When you’re ready to scale, upgrading unlocks the full potential of AOV Free Gift—so your most successful campaigns keep delivering results without interruption.

If you need help choosing a plan, contact our support team.

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Last updated 1 day ago

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