Checkout Upsell

Show upsell product suggestions at checkout to increase Average Order Value (AOV). Offer targeted product recommendations with discounts directly on the checkout page.

  • Add product upsells on the checkout page

  • Let customers add extra items with one click

  • Supports fixed or percentage discounts

  • Only available for Shopify Plus merchants

1. Where to find it in the app

  • Go to AOV Free Gift app → Campaign list → Create new campaign

  • Select campaign type: Checkout Upsell

  • Click Create under Checkout upsell

2. How to set up in Admin

  • Step 1: Create campaign

  • Step 2: General settings

    Enter Campaign name (e.g. “T-Shirt Upsell”) Name your Discount code (shown in cart)

  • Step 3: Set trigger conditions

    Choose one of:

    • All products

    • Specific products

    • Specific collections

    (Expected result: Upsell block only shows when these triggers are met)

  • Step 4: Choose upsell product

    Click Browse to select 1 product Choose discount type:

    • Percentage (% off)

    • Fixed amount ($ off) → Set discount value → Select discount combination:

  • Step 5: Save and continue

    Click Save to confirm

Make sure saving campaign before you go to next step "Add block to theme". Because once you save campaign successfully, the checkout block would appear on Shopify theme settings for you to add


4. Customize Widget Display

Set layout, content, and appearance of the upsell block.

  • Step 1: Add block to checkout page

Click "Go to theme"

Add block: “AOV Checkout Upsell” to your theme and click to Save

  • Step 2: Widget content and layout → Customize:

    • Upsell message (e.g. “You may also like”)

    • Colors (button, text, price)


5. How it works on Storefront

Customer experience on checkout page.

  • Step 1: Customer adds a trigger product

    → Checkout page loads with upsell widget (based on trigger) → Widget shows suggested product with discount

  • Step 2: Customer interacts with widget → Clicks Add to insert upsell item into order summary

  • Step 3: Product is added with discount

    → Discount is applied automatically → Upsell product shows in order summary before payment


6. FAQs & Troubleshooting

Q1. The upsell widget is not visible.

  • Make sure you added the “AOV Checkout Upsell” block in your Checkout theme

  • Confirm the trigger condition is matched by products in cart

Q2. The discount isn’t applying.

  • Check if the discount type and value are set correctly

  • Make sure the upsell product is published and in stock

Q3. Why don't I can see the AOV block to add to Shopify theme settings

  • You must save campaign successfully to see and add AOV block to theme


7. Need help?

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