Display setting

Learn how to set up widget content for your Post-purchase upsell offer in AOV.ai Post Purchase.

This step ensures your offers look polished, persuasive, and customer-friendly, helping you maximize additional revenue right after checkout.

How to set up

Step 1: Customize Upsell #1 display

1

Select a template

  • Choose from available layouts (e.g., PPU – Split grid).

  • Use a layout that fits both product image and persuasive text.

2

Add a header text

  • Keep it concise (max 60 characters).

  • Example: “Hold on! You’re about to miss a fantastic deal from us.”

  • Use Add variable to personalize with the customer’s first name.

3

Set display duration

  • Define how long the offer shows (recommended: 3–5 minutes).

  • Shorter times create urgency; longer times give room for decision-making.

4

Show remaining offer time (optional)

  • Contact AOV.ai support to enable a native-friendly timer.

  • A timer adds urgency without conflicting with store themes.

Step 2: Configure Upsell #2 display (optional)

Upsell #2 appears only if enabled.

Setup is the same as Upsell #1: select a template, add header text, and set a display duration.

Step 3. Configure Downsell display (optional)

A downsell appears if customers decline both Upsell #1 and Upsell #2.

Follow the same steps: Select a template, add concise header text (e.g., “Wait—here’s a smaller deal you’ll love.”), set display duration (2–3 minutes recommended).

Step 4: Set Claim Confirmation

Enable confirmation to notify customers when their claimed offer is added to their order. This avoids confusion and improves trust.

Click Add confirmation and we will assist you with the set up.

Step 5: Preview your widget and save

  • On the right-hand Summary panel, review the offer details.

  • Select Preview offer to check exactly how it looks to customers.

  • Once satisfying with the setting, hit Save button.

Widget content is the final step that makes your post-purchase upsell compelling and trustworthy. By configuring upsells, downsells, and clear confirmations, you create a seamless experience that not only boosts your revenue but also strengthens customer confidence in your store.

PreviousHow to set upNextHow to set up

Last updated