Definition of Orders Generated
Learn how AOV.ai Cart Drawer counts orders toward your monthly quota.
What Counts as a Cart Drawer Order
An order is counted when a customer completes a checkout that originated from the cart drawer. Specifically, the order must meet both conditions:
The customer opened the slide cart drawer on your store.
The customer proceeded to checkout from the cart drawer and completed the purchase.
What Does NOT Count
The following are not counted toward your order quota:
Orders placed through your store's default cart page (not the slide cart).
Orders created manually in Shopify admin.
Draft orders or orders from other sales channels (POS, Buy Button, etc.).
Abandoned checkouts (customer opened cart drawer but did not complete purchase).
Orders that were later refunded or cancelled — they still count once completed.
Examples
Customer adds item, opens cart drawer, clicks Checkout, completes order
Yes
Customer checkout from cart drawer and redirect to cart page
Yes
Customer goes to /cart page directly and checks out
No
Customer opens cart drawer, leaves site, returns later and checks out via cart page
No
Customer opens cart drawer, completes checkout, then requests refund
Yes (already counted)
Store owner creates order in Shopify admin
No
Why This Matters
On the Free plan, you have a limit of 30 orders per month processed through the cart drawer. Understanding what counts helps you estimate whether the Free plan is sufficient for your store's traffic.
Tip: If most of your customers use the cart drawer (which is the default behavior once enabled), most orders will count toward your quota. Consider upgrading to a paid plan if you consistently approach the 30-order limit.
Related
Quota Usage for Free Plan
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