# Definition of Orders Generated

Learn how AOV.ai Cart Drawer counts orders toward your monthly quota.

## What Counts as a Cart Drawer Order

An order is counted when a customer **completes a checkout that originated from the cart drawer**. Specifically, the order must meet both conditions:

1. The customer opened the slide cart drawer on your store.
2. The customer proceeded to checkout **from the cart drawer** and completed the purchase.

## What Does NOT Count

The following are **not** counted toward your order quota:

* Orders placed through your store's default cart page (not the slide cart).
* Orders created manually in Shopify admin.
* Draft orders or orders from other sales channels (POS, Buy Button, etc.).
* Abandoned checkouts (customer opened cart drawer but did not complete purchase).
* Orders that were later refunded or cancelled — they still count once completed.

## Examples

| Scenario                                                                            | Counted?              |
| ----------------------------------------------------------------------------------- | --------------------- |
| Customer adds item, opens cart drawer, clicks Checkout, completes order             | Yes                   |
| Customer checkout from cart drawer and redirect to cart page                        | Yes                   |
| Customer goes to `/cart` page directly and checks out                               | No                    |
| Customer opens cart drawer, leaves site, returns later and checks out via cart page | No                    |
| Customer opens cart drawer, completes checkout, then requests refund                | Yes (already counted) |
| Store owner creates order in Shopify admin                                          | No                    |

## Why This Matters

On the **Free plan**, you have a limit of 30 orders per month processed through the cart drawer. Understanding what counts helps you estimate whether the Free plan is sufficient for your store's traffic.

> **Tip:** If most of your customers use the cart drawer (which is the default behavior once enabled), most orders will count toward your quota. Consider upgrading to a paid plan if you consistently approach the 30-order limit.

## Related

* [Pricing Plan](/aov-cart-drawer-help-center/pricing/pricing-plan.md)
* [Quota Usage for Free Plan](broken://pages/8RlCXXfELIHYYgkrSqZr)


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