# Pop-up hidden time

### What is Pop-up hidden time?

The Pop up hidden time allow you to control the interval before a pop-up reappears on your store after a user has closed or dismissed it.

### Why to use Pop-up hidden time?

<details>

<summary>Avoids excessive pop-up frequency</summary>

By managing when your popups reappear, you can reduce spammy interactions and keep shoppers engaged with your promotional offers without overwhelming them.

</details>

### How to set up Pop-up hidden time?

#### Step 1: Access the Pop-up hidden time setting

In the app's navigation, choose Settings and you will see Pop-up hidden time panel.

#### Step 2: Set up Pop-up hidden time

In the "Popup Hidden Time" panel, you’ll find two options to control when the popup reappears based on user actions.

**After clicking 'Close' button**

Set the duration (in minutes and seconds) after a customer clicks the "Close" button on a popup. For example, if you enter **10 minutes**, the popup will remain hidden for 10 minutes before reappearing.

{% hint style="success" %}
Set this value to at least **1 minute** to prevent excessive popup appearances that may frustrate users.
{% endhint %}

**After Clicking ‘Continue Shopping’ Button**

Set the duration after a customer clicks the "Continue Shopping" button. For instance, a setting of **5 minutes** means the popup will not appear again for the next 5 minutes.

#### Final step: Save Your Settings

Review your configured timings to ensure they meet your goals for customer engagement.

Click **Save** to apply the settings.

{% embed url="<https://app.arcade.software/share/tAfSEm2UYWM5KfA96L1W>" %}


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